This Privacy Policy outlines the privacy guidelines applicable to all data collected or submitted when you access, install, or utilize Velvet VPN’s services.
Please review the following Privacy Policy carefully to understand our procedures regarding your information and how Velvet VPN utilizes it.
By continuing to use Velvet VPN’s services, you confirm that you have read, comprehended, and accepted the details described in this Privacy Policy. If any user disagrees with this policy in whole or in part, they must refrain from accessing or using Velvet VPN’s services.
Our highest priority is the protection of customer data. We handle only minimal user data—strictly what is essential to maintain our services. All definitions and terms used in this Privacy Policy are outlined in our Terms of Use. By visiting the Velvet VPN website, submitting your personal data, or accessing, installing, and/or using Velvet VPN’s services, you acknowledge that you have read and agree to comply with this Privacy Policy, entering into a legally binding agreement with ATTA Development LLC, a Georgian-registered company (referred to as Velvet VPN, "we," or "us"). The data controller for your personal data, as described in this policy, is ATTA Development LLC (email: contacts@atta-dev-llc.com). If you disagree with these terms, please refrain from using Velvet VPN’s services. For inquiries regarding this policy or your privacy, contact us at contacts@atta-dev-llc.com.
Processing of Your Data
Velvet VPN handles user data minimally, only as necessary to deliver its services, process payments, and operate its website and mobile apps.
Personal data is processed automatically and manually. Unless stated otherwise, neither Velvet VPN nor its affiliates act as the primary data controller. Velvet VPN engages third-party processors solely for payment processing, email services, marketing, and basic analytics. Velvet VPN adheres to a strict no-logs policy, meaning user activities are not monitored, recorded, stored, or shared with third parties.
Data Collected
User registration may be required. If you create an account, you must provide:
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Email Address
We request your email to facilitate communication, including service updates, announcements, and password recovery. -
Payment Details
Our payment partners process billing information for transactions and refunds. You must ensure this data is accurate and current. False or incomplete information may result in account suspension or termination.
To enhance our service, Velvet VPN also collects limited technical data, which may include:
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Server Performance Metrics
We monitor server load to recommend optimal servers.
Targeted Advertising
We may collaborate with third-party ad networks that gather device identifiers, browser type, OS, location, and referral data via cookies and pixel tags on our platforms and third-party sites. This information helps deliver personalized ads, even from non-affiliated companies. You may encounter these ads across multiple devices.
To opt out of targeted ads, visit the National Advertising Initiative’s website. Note that this does not eliminate ads entirely—you will still receive generic advertisements.
Velvet VPN does not control third-party cookies, so we advise reviewing their privacy policies.
Exercise caution when sharing personal data on third-party platforms, including social media. Below is a partner with whom we exchange user and usage data:
- AdMob (United States) – Privacy Policy
Legal Basis for Data Processing
Your personal data is processed to deliver Velvet VPN’s services under the contractual terms outlined in our Terms of Service. We may also use your email for marketing, either with your consent or under permissible legislation.
Sharing Your Data
We do not disclose your personal data except as specified in this policy.
Your Privacy Rights
You may request:
- Access to your collected data
- Corrections to inaccurate information
- Objection to certain processing (e.g., marketing)
- Deletion or restriction of your data (where legally applicable)
We do not log browsing history, traffic, or IP addresses, making it difficult to identify individual users. If legally compelled, we will provide only the limited data we retain.
To withdraw consent, contact contacts@atta-dev-llc.com.
If you disagree with our data practices, discontinue using Velvet VPN. Requests to stop processing your data will result in its deletion, though backups may retain it for up to 60 days (or longer if required by law).
Opt-Out
To unsubscribe from communications, click the "unsubscribe" link in our emails or email us at contacts@atta-dev-llc.com.
You can manage cookies in your browser settings.
Data Retention
Velvet VPN stores personal data only while you use our services and for no more than 2 years after last use. You may request a detailed record of your data, though excessive requests (more than once per quarter) may incur a fee.
We never collect biometric data.
Policy Updates
This Privacy Policy may be revised at any time without notice. Changes will be communicated via email or posted on our website. Continued use of our services implies acceptance of the updated policy.
Contact Us
For questions, concerns, or privacy requests, email contacts@atta-dev-llc.com.